Shipping policy
Digital Products (Instant Delivery)
All products currently sold in this shop are digital downloads. This means:
- No physical items are shipped
- You will receive your files digitally
- Delivery is instant once your payment is confirmed
✅ After checkout, your files will be available for download on the confirmation page and/or sent via email (using the email address you provided).
⏳ Delivery Time
🕒 Access is usually immediate.
📨 If you do not see the email within a few minutes, please check your spam/junk folder.
Still not there? Email me at hannahkirkhamart@gmail.com and I’ll make sure you receive your purchase.
💾 File Storage & Backup
Once downloaded, it’s your responsibility to save and back up the files safely. I recommend storing them somewhere secure such as a computer, external drive, or cloud storage.
📦 Future Physical Products (If Introduced Later)
If physical prints or other products become available in the future:
- Shipping costs, delivery times, and carrier information will be clearly displayed at checkout
- Any relevant policies for shipping, damage, delays, or returns will be updated here accordingly
- This policy will be revised to reflect physical shipping terms
💬 Need Help?
If you have any issues downloading or accessing your files, or if something hasn’t arrived as expected, please get in touch — I’m happy to help!
hannahkirkhamart@gmail.com